Case Study

Conversation Engine

PROJECT

Conversation Engine

CLIENT

Major Toy Company

INDUSTRY

Toys

SERVICE

Software Development, Core Technology

FS Studio was tasked with developing a conversation engine that would facilitate ad-hoc scripted and unscripted chat with children for entertainment purposes. At the outset, the requirements were completely undefined including the methods for dialogue management, content representation, and algorithmic intelligence.

PROCESS

Within a six month time frame with one principal engineer, FS Studio surveyed research in dialogue management, conversational agents, robotics, and information retrieval and
developed a working prototype that was fully voice-enabled, and operating in an client-server-cloud configuration.

RESULT

Two critical contributions were made by FS Studio. The first was identifying a means to support both scripted (guided) interactions alongside ad-hoc unscripted interactions. The second was developing a semantic search algorithm based on data-mining Wikipedia that allowed conversational associations to be created regardless of syntactic variation, tense,
and sense.

TECHNICAL DETAIL

Java, Python

Clients and Customers First

Great ideas come from collaboration.

LET'S GET STARTED