With this training, when forklift operators performed their actual job, they were less likely to make mistakes and more confident in their abilities.
- Operators were fully engaged in their training. All of their choices and reactions were based on what they were seeing and hearing.
- They explored multiple paths with physical and emotional engagement, leading to empathy and a feeling of risk during the simulation.
- They felt motivated to complete tasks and avoid failure.
- They learned tasks faster and retained more information through mental muscle memory.